Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error coming from your local shipping service and would certainly like to terminate your order, very first check your e-mail and/or spam filtration this means you clicked on the correct delivery address and/or URL. Once this offers been done, in case you are nevertheless enthusiastic about continuing, basically answer the email with the information on your request and you will greatly appreciate any kind of assistance you may offer. For specialized issues, you may need to make contact with customer support via their contact number: (Toll Free). Alternatively, if you have any additional questions, you may send us a great email and we all will try our best to be able to assist you.
Your package deal appear at your current podsmall.com door within seven to ten working days. Please note that shipping times may possibly vary from 1 courier company to be able to another. It is therefore, always preferable to buy with a trustworthy company. To aid ensure your package deal arrives safely, we always advise of which you sign your own parcel’s “Thanks With regard to Sending” section in order to arrives. Your regional delivery services usually are required to plainly display this signature confirmation on all sent items, which include Element Vape items.
Once your parcel has arrived at your door, you will have to collect that as soon as possible. This will be normally done by completing a self-addressed, stamped envelope together with your return address and tracking number. Upon arrival, ensure that your unit is completely charged and prepared to begin using it immediately. Tend not to wait around for your Element Vape product to warm up; that cannot be stressed enough, particularly in the case regarding rechargeable batteries.
As layed out in the above paragraph, when shipping to UK residents, shipping will be facilitated simply by one of our nationwide network of courier companies, such as DPD, FED EX or UPS : but please allow for additional fees to be taken into consideration when placing your buy. Customers located within just the Republic of Ireland are not permitted to purchase online. Inside most cases, clients located within the particular Republic of Ireland in europe will be not able to purchase the product by using credit credit cards or free e cards. We all are currently experiencing some issues with credit card scams in Europe and certain situations, payments made applying these methods might be declined or perhaps reversed. In inclusion, all deliveries to be able to EU customers might be susceptible to taxes and import duties.
Any time shipping internationally, you should note that customs procedures are really time-consuming and often require the help of an independent customs dealer. In the situation of an imported product, delivery periods will be based mostly on your courier’s international delivery service and transit periods may greatly exceed our internal shipping and delivery estimates. If you are uncertain of expected transit times, please get in touch with us immediately. Worldwide orders will generally arrive within three to five business days following payment has recently been received.
For all those questions concerning this matter, you should note that concerns should be focused towards our business headquarters. Should a person need for making modifications or inquire regarding our services within general, you may do so from anytime during business hours, Monday through Friday, except Saturday, Wednesday, and Thursday night. Should you have any other queries, you can both contact our consumer service team or perhaps one of our own sales representatives on the main office. If you prefer to spot your order on-line, you are pleasant to visit internet site and follow the simple instructions offered. All billing and ordering information may be provided in the click associated with a button.
As always, we strongly recommend that all requests be paid with regard to completely before shipping or delivery associated with products. Any modifications to shipping or delivery policies will be clearly indicated after receipt of payment. In the celebration of a defect in any merchandise, please contact all of us right away to get a return or substitute. As long because your satisfaction is our number one priority, we all will work together with one to make positive that you have got the best electronic products available.